Privacy Policy

Synergy Integrated Solutions Sdn Bhd operates our online platform and is committed to protecting the privacy of visitors and users of this service. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our site. By using our service, you agree to the terms and conditions of this policy.

We collect personal data to provide and improve our service to you. The types of data we collect may include information you provide directly to us, such as your name, email address, company name, phone number, and any other information you choose to submit through forms or other interactive features on our site.

We also automatically collect certain information when you access and use our service. This data may include your Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

The information we collect is used for various purposes: to provide and maintain our service; to notify you about changes to our service; to allow you to participate in interactive features when you choose to do so; to provide customer support; to gather analysis or valuable information so that we can improve our service; to monitor the usage of our service; to detect, prevent, and address technical issues; and to fulfill any other purpose for which you provide it.

We process personal data based on several legal grounds, including: your consent, where you have given clear consent for us to process your personal data for a specific purpose; the necessity for the performance of a contract to which you are a party or to take steps at your request before entering into a contract; compliance with a legal obligation to which we are subject; and our legitimate interests or those of a third party, provided your fundamental rights do not override those interests.

We may share your personal data with service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, and auditing services. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes complying with legal obligations, protecting and defending our rights or property, preventing or investigating possible wrongdoing in connection with our service, protecting the personal safety of users of our service or the public, and protecting against legal liability.

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If we transfer your data outside your jurisdiction, we will take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, which may include implementing appropriate safeguards like standard contractual clauses.

We do not sell your personal data to third parties. In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

We take reasonable measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, or as required by law. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights may include the right to access, rectify, erase, restrict processing, object to processing, and the right to data portability. You also have the right to withdraw consent at any time where we rely on consent as the legal basis for processing your personal data. You may have the right to lodge a complaint with a competent supervisory authority.

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our service is not intended for use by individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. Changes to this privacy policy are effective when they are posted on this page.

For questions about this privacy policy or to exercise your rights regarding your personal data, please contact us by writing to:

Synergy Integrated Solutions Sdn Bhd
12 Persiaran Apec,
Level 5, Suite 501,
Cyberjaya, Selangor,
63000
Malaysia